Gaurantee
Refund Policy
You can claim a full refund if you fail the corresponding exam on your first attempt within 30 days of purchase, after using our study material for at least 7 days.
Product exchange is available within 150 days of purchase.
Refund Is Not Available If:
· The exam is taken within 7 days of purchase
· You appear for a different exam than the one purchased
· A wrong product is purchased or downloaded
· The product is free, discounted, or purchased with a coupon
· The request is made after one year of purchase
· The candidate name differs from the payer’s name
· You request a refund without appearing in the exam
· You change your mind after purchase
How to Request a Refund or Exchange
Email support@certsclub.com within 2 days after your exam with:
· Exam enrollment confirmation
· Official score report (PDF)
Requests are reviewed and processed within 7 business days.